QSS: A POS and IT Partner Built on Trust and Experience

Discover how QSS helps NYC & NJ businesses thrive with reliable POS and MSP solutions, backed by decades of experience and unwavering values

Running a busy restaurant or retail store in New Jersey or New York isn’t easy. Between keeping customers happy, managing staff, and staying competitive, the last thing you need is unreliable technology. Unfortunately, many business owners are forced to juggle multiple vendors—one for POS, another for IT support, and yet another for merchant services.

That’s where Quality Systems Solutions (QSS) comes in.

For more than 50 years, QSS has been helping independent restaurants and retailers simplify their technology with reliable POS systems, managed IT services, and round-the-clock support. But what truly makes us different isn’t just our experience—it’s our values.

Our values aren’t just words on a wall. They guide every decision we make, every service call we answer, and every partnership we build.

Our Values Set Us Apart

At QSS, we believe that technology alone isn’t enough. What matters most is the way we serve you. That’s why our core principles drive everything we do:

Your problem is our problem

When something goes wrong, we don’t point fingers or make excuses—we roll up our sleeves and solve it as if it were our own business. That’s why our clients see us as true partners, not just vendors.

Longevity

We don’t look for quick wins. We think long-term. Many of our clients have been with us for decades because we’ve earned their trust over time. Technology changes, but our relationships last.

Urgency

In the restaurant and retail world, every second counts. If your POS goes down during dinner rush or your network drops on Black Friday, you need immediate help. Our team responds fast—whether by phone, remote access, or onsite.

Commitment to quality

At QSS, it’s never about patching problems temporarily. It’s about getting it right the first time. From POS installation to IT management, we make sure your systems are set up for long-term success, not short-term fixes.

Continuity

When you call us after hours, you won’t be talking to strangers. The same technicians who know your business during the day are the ones on call at night. That continuity means faster solutions and fewer headaches for you.

We know your name

At QSS, you’re never just another ticket in a help desk queue. We know you, your staff, and your business personally. You’ll always know who to call—and they’ll know you too.

Why Our Values Matter for Your Business

These principles aren’t just nice to have—they directly impact your bottom line. Here’s how:

• Less downtime – Because we respond fast and solve issues thoroughly, your business avoids costly interruptions.

• Peace of mind – You know who’s handling your technology and that it’s in good hands.

• Consistency – You’ll never be passed from vendor to vendor trying to find answers. QSS handles it all.

• Trust – With long-term partnerships, you don’t have to start over every few years with a new provider.

Simply put, our values translate into better service, stronger reliability, and greater confidence for your business.

POS and IT, All Under One Roof

Most technology providers only do one thing:

• POS-only vendors sell hardware or software but can’t support your network, security, or IT systems.

• IT-only providers may manage your computers and internet but don’t understand the complexities of payment processing or POS terminals.

QSS is different. We’re both a POS provider and a managed IT services provider. That means we understand how every part of your tech environment works together—and we take responsibility for the whole system.

From merchant accounts to POS installations, from cybersecurity to 24/7 IT support, we give you a single partner who makes it all seamless. No finger-pointing. No confusion. Just solutions.

Who We Serve

Our focus is on independent restaurants and retail stores across NJ and NYC—businesses with high customer traffic where downtime simply isn’t an option.

• Restaurants – We keep your POS and IT systems running so your team can focus on serving guests.

• Retail stores – We ensure your technology is reliable and secure, giving your staff confidence and your customers a smooth shopping experience.

Whether you’re a corner café or a growing retail chain, QSS has the experience and values-driven service to support you.

The Results You Can Expect

When you partner with QSS, here’s what you gain:

• Freedom to focus on your business instead of worrying about tech problems.

• Reduced downtime thanks to fast response times and proactive monitoring.

• A better customer experience because your systems work smoothly when you need them most.

And most importantly, you get a partner who cares as much about your success as you do.

Why Business Owners Trust QSS

Time and again, clients tell us the same story: before QSS, they worked with separate vendors for POS and IT, which led to frustration, finger-pointing, and wasted time.

With QSS, everything changes. You get:

• A single partner for all your POS and IT needs.

• Technicians who know your business personally.

• Values-driven service you can count on day or night.

That’s why business owners across New Jersey and New York have trusted QSS for more than 50 years.

The Bottom Line

Technology should support your business—not slow it down. At Quality Systems Solutions, we make that possible by combining POS systems, managed IT services, and 24/7 support with the values that have kept our clients with us for decades.

We don’t just fix problems. We prevent them. We don’t just know your system. We know you.

When you choose QSS, you’re not just hiring a technology provider—you’re gaining a long-term partner who shares your goals, respects your time, and stands by your side.

Because at the end of the day, our promise is simple: your problem is our problem—and we’ll always be there to solve it.